Welcome toParadise Guest House

Effective Date: 05 April 2026

1. Booking & Reservations

• All bookings are subject to room availability at the time of confirmation.
• A booking request is confirmed only after receiving a confirmation from Paradise Guest House via phone, WhatsApp, or email.
• We reserve the right to cancel unconfirmed bookings without prior notice.

2. Check-in & Check-out

• Standard check-in time is as displayed on the website. Early check-in is subject to availability and may incur extra charges.
• Standard check-out time is as displayed. Late check-out must be requested in advance and is subject to approval.
• Valid photo ID is mandatory at check-in (Aadhaar / Voter ID / Driving License for Indians; Passport & Visa for foreign nationals).

3. Cancellation Policy

• Free cancellation is available up to 24 hours before the scheduled check-in date.
• Cancellations made within 24 hours of check-in will be charged for one night’s stay.
• No-show bookings will be charged the full amount of the first night.
• To cancel, please contact us via phone or WhatsApp with your booking reference.

4. Payment

• All payments are to be made directly at the guest house at check-in.
• Accepted payment modes: Cash, UPI, and bank transfer (as applicable).

5. Guest Conduct

• Guests are responsible for maintaining the cleanliness and proper use of the room.
• Smoking is strictly prohibited inside rooms and common areas.
• Any damage to guest house property will be charged to the guest.
• Visitors in rooms must be registered at reception. Outside visitors are allowed only in common areas.

6. Liability

• Paradise Guest House is not responsible for loss of valuables.
• The guest house is not liable for any indirect or consequential damages arising from stay.

7. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services implies acceptance of the latest terms.

For any queries, contact us at reception or via WhatsApp.

Effective Date: 05 April 2026

Paradise Guest House respects your privacy and is committed to protecting your personal information. This policy explains what data we collect and how we use it.

1. Information We Collect

• Personal Details: Name, phone number, and email address submitted via booking forms or contact forms.
• Identity Documents: Government-issued ID presented at check-in (as required by law).
• Stay Details: Check-in/check-out dates, room preferences, and special requests.
• Website Usage: Basic browsing information (no tracking cookies used).

2. How We Use Your Information

• To process and confirm your room booking.
• To send you booking confirmation and updates via WhatsApp or email.
• To comply with legal requirements (ID verification, guest register).
• To improve our services based on guest feedback.

3. Data Sharing

• We do not sell, rent, or share your personal information with third parties for marketing purposes.
• Your data may be shared with authorities only if required by law (e.g., police verification for foreign guests).

4. Data Security

• Your data is stored securely in our database with restricted access.
• We take reasonable steps to protect your information from unauthorized access.

5. Data Retention

Booking and guest records are retained for a period required by applicable laws and guest house regulations. You may request deletion of your personal data by contacting us directly.

6. Your Rights

• You have the right to access, correct, or request deletion of your personal data.
• To exercise these rights, please contact us via phone or WhatsApp.

7. Contact

For any privacy-related concerns, reach us at the guest house reception or via the contact details on our website.

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