Effective Date: 05 April 2026
Paradise Guest House respects your privacy and is committed to protecting your personal information. This policy explains what data we collect and how we use it.
1. Information We Collect
- Personal Details: Name, phone number, and email address submitted via booking forms or contact forms.
- Identity Documents: Government-issued ID presented at check-in (as required by law).
- Stay Details: Check-in/check-out dates, room preferences, and special requests.
- Website Usage: Basic browsing information (no tracking cookies used).
2. How We Use Your Information
- To process and confirm your room booking.
- To send you booking confirmation and updates via WhatsApp or email.
- To comply with legal requirements (ID verification, guest register).
- To improve our services based on guest feedback.
3. Data Sharing
- We do not sell, rent, or share your personal information with third parties for marketing purposes.
- Your data may be shared with authorities only if required by law (e.g., police verification for foreign guests).
4. Data Security
- Your data is stored securely in our database with restricted access.
- We take reasonable steps to protect your information from unauthorized access.
5. Data Retention
Booking and guest records are retained for a period required by applicable laws and guest house regulations. You may request deletion of your personal data by contacting us directly.
6. Your Rights
- You have the right to access, correct, or request deletion of your personal data.
- To exercise these rights, please contact us via phone or WhatsApp.
7. Contact
For any privacy-related concerns, reach us at the guest house reception or via the contact details on our website.